Frequently Asked Questions
Keep this page focused on information helpful before booking. Door codes, Wi-Fi passwords and other stay-specific instructions belong in the private welcome materials.
How do I book directly with LUX?
Use the availability search on the website, select your property and dates, review the live quote and complete the OwnerRez-powered reservation process.
What time is check-in and check-out?
Insert the confirmed LUX standard times from OwnerRez here so the website and reservation system always match.
How does beach access work?
All access details should be described at a public, general level here. Registered guests receive the exact property-specific access instructions before arrival.
Are pools available?
The LUX Seacrest properties include access to shared community amenities. Confirm seasonal hours and any access policies in the guest materials.
Are pets allowed?
Insert the final LUX property policy from OwnerRez.
What is the cancellation policy?
OwnerRez should be the source of truth. Add the final public summary here after the policy is configured.